Customer Service

IRIS TRADE INC as well as IRIS NATURALS INTERNATIONAL are very much focused on their Customer Service with a series of activities designed to enhance the level of their customers and future customers satisfaction – that it, the feeling that a product or service has met their customers’ expectations.

Because a good customer service is the lifeblood of our company, we follow 8 simple Rules for Good Customer

Service:

1We always answer our telephones.

2We do not make promises unless we will keep them.

3We listen to our customers.

4We deal with complaints.

5We are helpful, even if there’s no immediate profit in it.

6We train our staff to be always helpful, courteous, and knowledgeable.

7We take extra step.

8We throw in something extra.

Our Company wants to make sure that our business will become known for its Good Customer Service, therefore, please contact us with any question you may have.